I got a hanger on my door to fix something, what does that mean?

Tagging is the most effective way for our meter crew to let the homeowner know there is a repair that needs to be done. It is up to the homeowner to schedule the appointment so the work can be completed. If the homeowner does not schedule the repair, their bill will be estimated gradually higher and will not be eligible for an abatement.

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1. How many times a year do you bill?
2. Why is my water discolored?
3. I'm selling/buying a house in town. Do I have to change my name and address?
4. When should I call to have my summer house turned on/off?
5. Do you fluoridate the water?
6. My neighbor is paying less then I do, why?
7. I got a hanger on my door to fix something, what does that mean?
8. A pipe broke, who's responsible for it?